Banner is EOU’s ERP and the primary storage of student, financial, and employee data. FAST is the Reporting Software for Banner Data.
Salesforce / TargetX CRM
Salesforce is EOU’s CRM and holds all recruitment data as well as current and prior student data used in the Recruitment and Retention of Students. NOTE: Salesforce requires licenses, If your department does not have any available licences there will be a recurring cost associated to purchasing a license.
Laserfiche is EOU’s document storage software. By default all EOU employees receive read Only Access. This is only required for Employees needing additional privileges.
Wordpress is EOU’s Website Software. This is used to build and manage EOU website pages.
Network File Shares
Personal File Shares are setup automatically for EOU Employees. This is for additional File Share access such as Department Shares and Student Worker access.
EOU Employee needing additional access to EOU systems and resources Off Campus. Banner Users automatically receive remote access to Banner.
EOU’s Degree Auditing software used by students and advisors to monitor a student’s progress towards completing their EOU degree.
Any new employees or any current employee who is changing their access will be required to complete an Data Systems Permission Form with their supervisor. If the employee hasn’t complete the two online trainings within Safe Colleges, they will be required to complete before access to any system is granted.
Once a System Access request is submitted, The user listed will receive an email notification to prompt them to go in and review the request. The user will need to agree they need the request permissions as well as agree to EOU Data Security Agreement.
Note: If the user is the one who fills out the request they will not recieve the email as they will be taken to the review agree page immediately after submitting the request.
Once the user has agreed, the supervisor will receive an email notifications, They can then follow the URL in the email to log into Mountie Hub and select Review approval under the Review Pending Approvals section. This will allow you review the requested permissions and either Approve and Deny the request.
Note: If you are the one who filled out the request you will not have to go back in and approve the request. The system will auto approve the request for you since you are requesting the permissions you naturally approve them.
Only after you have made a decision, and only on an Approval will the permissions be process. Nothing is processed until you have completed the review.