Certain EOU services, such as Banner INB, are only available from on-campus. VPN allows an off-campus device to connect to such services as if it were on-campus. See the EOU OpenVPN Remote Access article for more information.
If you are a Banner user, you should already have VPN access applied to your account. For other VPN access requests, please fill out the Data Access Permission Form.
Instructions for completing the form for VPN access are available in the EOU OpenVPN Remote Access article.
Depending on how the application was installed, the EOU VPN Profile may need to be imported. If a connection profile is displayed, skip to the next section below.
https://openvpn-as.eou.eduis displayed, then click NEXT.
@eou.eduin your username)
EOU VPN Profile, then click IMPORT
If you have one or more VPN profiles configured, you can connect by selecting the desired profile within the app.
Sometimes things won’t work smoothly. We have compiled some common issues and resolutions or workarounds. If you need assistance, you can contact our helpdesk too.
Multiple concurrent active VPN connections
The EOU vpn client might interfere with, or be interfered with by, other active VPN connections. If you have multiple VPN clients, or VPN profiles, and are having trouble, you may need to temporarily disconnect the other clients and then re-connect to the EOU VPN.
Outdated or corrupted client installation
The client will become outdated and sometimes configuration can be corrupted. Re-installation of the client and re-importing the VPN profile should fix these issues in most cases.
Some Internet service providers do not “play well” with VPN. Most ground-based providers (Cable, DSL, and WiFi providers) should work just fine, but be aware that some Satellite and Wireless will block or severely limit your ability to use VPN. If you are having trouble and think your provider may be causing the problem, you may wish to try connecting from a different provider. This may mean making a trip to a nearby coffee shop or library and using their WiFi to connect to the VPN. Long term you may need to ask the provider to allow VPN connections, or change to a different provider.