Polycom SoundPoint IP 331 Phone

The Polycom IP-331 phone is the most common phone that’s currently being used around campus.


  • Multiple Lines
  • Caller ID
  • Voice mail
  • Conference call (up to 3 callers at a time)

User Guide

IP 331 Quick Reference Guide

Reboot Instructions

  1. Press theMENU button
  2. Select 3 for Settings
  3. Select 1 for basic
  4. Select 6 for Restart Phone

Transferring a Call

  1. During an active call, press the transfer soft key
  2. Dial the number to which you want to transfer the call
  3. Press the Dial button, or wait a couple seconds for the call to start ringing in your handset
  4. Once you hear ringing, you can hang up to Blind Transfer the call, or if you want to talk with the person you’re transferring to first, simply wait for them to answer, then hang up at any time to complete the transfer.
Was this FAQ helpful?
FAQ details:
Published date: 04/11/2017 3:59PM
Last updated: 04/11/2017 10:44PM (Chuck Kennicott)
Author: Chuck Kennicott
^ Top of Page