Polycom VVX 500 Phone

The Polycom VVX 500 multimedia IP phone will be used around campus for various power users for a variety of functions.


  • HD Voice
  • Multiple Lines
  • Caller ID
  • Voice mail
  • Conference calling (up to 3 callers at a time)

User Guide

VVX 500 Quick Reference Guide

Reboot Instructions

  1. Press theHOME button
  2. Select Settings
  3. Select 1 for basic
  4. Select 11 for Restart Phone
  5. Select Yes to restart your phone

Transferring a Call

  1. During an active call, press the transfer soft key
  2. Dial the number to which you want to transfer the call
  3. Press the Dial button, or wait a couple seconds for the call to start ringing in your handset
  4. Once you hear ringing, you can hang up to Blind Transfer the call, or if you want to talk with the person you’re transferring to first, simply wait for them to answer, then hang up at any time to complete the transfer.
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FAQ details:
Published date: 04/11/2017 4:07PM
Last updated: 04/11/2017 10:43PM (Chuck Kennicott)
Author: Chuck Kennicott
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