Sending SMS in Bulk relies on the selection that you make. First we need to define a population of contacts, and make sure they have mobile numbers. Second will be sending the message that you have planned out.
All screen shots are made from the Recruitment Manager tabs. You might have different tabs at the top.
You will need to select the Field you want to filter on, and then select the operator to use. In this example (in red) I have selected “Mailing State/Province” and used the equals operator. Next I want to use only the values that Salesforce is going to look for, so I click on the lookup button (in purple). The lookup window will open, there I will narrow the search to the United States, and select a state.
You will notice that in the view created, we have contacts without phone numbers. This will be a problem in that we cannot send SMS to blanks. Also, we did not select to show the mobile phone. The next section will show how to update your view to correct for this.
In the red I have added “Mobile” with “not equal to” and left the value blank. This is to show only contacts that have a mobile phone number that is not blank. I have also added the Mobile column to the selected fields list.
Be sure to set “Send to Optout Members” to No