What is Mountie Pass?

Mountie Pass is your single username and password to sign into many EOU services including the my.EOU Portal so you can easily find your Email, Mountie Hub, Canvas, and more!

Who has Mountie Pass?

If you have been accepted for admission as a degree seeking student or approved as a non-degree seeking, non-admitted student at Eastern Oregon University, or are an active staff or faculty member, you are automatically assigned a Mountie Pass and my.EOU Portal account. Also, all alumni and EOU retirees have Mountie Pass accounts for life. New students, staff & faculty should receive this information via your personal email account that was used to apply to EOU. The email will be from helpdesk@eou.edu with a email subject titled Your EOU Account is now Available so you can search for the email. Be sure to check your spam folder if it’s not in your inbox.

What is my password?

You will receive a email that is sent to your personal email account that you used to apply with. This email will include a link that you’ll click on to change your password. The requirements for creating a new password is listed here.

All new Mountie Pass accounts will have a email sent to their personal email address from helpdesk@eou.edu with a email subject titled Your EOU Account is now Available. You’ll need to click on the link to reset your password within 24 hours from receiving this email to activate your Mountie pass account. If this email isn’t in your inbox, please be sure to check your spam and trash folders as well.

If you miss your 24 hour window to activate your account, please view these instructions to recover your account.

What if I forgot my password?

If you’ve forgotten your password and you’ve previously setup your my.EOU Portal account, use the ‘Forgot Password’ link on the my.eou.edu login form for quick password recovery. You can also view these instructions to help you recover your account.

If you have locked your my.EOU Portal account from too many failed logins, you can wait 15 minutes and then follow these instructions to recover your account.

If you are still having issues, please contact the EOU IT Help Desk at 541-962-3111 or at helpdesk@eou.edu. We are open between 8:00 am to 5:00 pm Monday through Friday to assist you.

How do I change my password?

Click here for information on password changes.

What is my username?

Your Mountie Pass username will be assigned to you automatically and sent to the personal email address you used to apply to EOU. The email will be from helpdesk@eou.edu with a email subject titled Your EOU Account is now Available so you can search for the email. Be sure to check your spam folder if it’s not in your inbox.

If you are unsure what your Mountie Pass username is or if you cannot locate your new student/employee email information to your personal email address that you applied with, be sure to contact the EOU IT Help Desk at (541) 962-3111 or at helpdesk@eou.edu. We are open between 8:00 am to 5:00 pm Monday through Friday to assist you.

What is my email address?

Your e-mail address is your Mountie Pass username, followed by @eou.edu. For example, if your username was jsmith, your email address would be jsmith@eou.edu. To access your email go to the my.eou portal and sign in with your Mountie Pass credentials and click the Google Mail button.

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Published date: 03/23/2017 9:33PM
Last updated: 08/13/2020 8:32PM (Eastern Oregon University)
Author: Sayer Bartlett
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