Zoom Video Conferencing

Zoom Video Conferencing is an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, and other devices. Zoom is browser-based and very easy to use, and the video and audio quality are excellent. It is similar to Google Hangouts Meet or Skype, except that the users do not all need to have an account to participate. Only the person hosting the session needs to have an account.

All EOU users will have access to Zoom within the my.EOU Portal. You can also access Zoom from this URL: eou.zoom.us.

  1. If you have not logged into zoom using your EOU account before, use the my.EOU Portal.
  2. If you have logged into zoom using your EOU account, you should begin using the my.eou.edu portal now instead of going to https://zoom.us/.

Log into the Zoom App

  1. You can download the Zoom Desktop Client by attempting to join a Zoom meeting or by downloading it at https://zoom.us/support/download

  2. Launch the Zoom application

  3. Click Sign in with SSO Image

  4. Enter eou for the server so it says eou.zoom.us Image

  5. Log into the my.eou portal using your Mountie Pass credentials

  6. Click yes/allow to allow your web browser to open the Zoom app

  • You may need to click the Launch Zoom button if the prompt doesn’t appear Image

You can also use Zoom on your smartphone. * iPhone: https://apps.apple.com/us/app/zoom-cloud-meetings/id546505307 * Android: https://play.google.com/store/apps/details?id=us.zoom.videomeetings&hl=en_US

Recent Updates to Zoom

Beginning on April 5, 2020, the waiting room feature within Zoom will be turned on by default, meaning that the meeting organizer will be able to control which participants enter into the session. The Waiting Room is just like it sounds: It is a virtual staging area that prevents people from joining a meeting until the host is ready. Additionally, Zoom will now force meeting attendees who are joining a session manually to enter the password. People who received an invitation will still be able to join just by clicking the link.

Zoom Training

Join a Meeting

Scheduling a Meeting

Scheduling in Canvas

Meeting Controls

Schedule meetings with Google Calender

Sharing Your Screen

Recording a Zoom Meeting

Polling in Meeting

Breakout Rooms

Closed Captioning

Virtual Backgrounds

Using annotation tools on a shared screen or whiteboard

Saving In-Meeting Chat

Host and Co-Host in a Meeting

Please review these other video tutorials to help get your started within Zoom.

EOU Zoom Backgrounds

Public Zoom Events

Some helpful tips when hosting a public Zoom event to help prevent “Zoom-bombing”, which means individuals who “gate-crash” Zoom meetings. Here are ways to protect you and your guests to ensure a “issue-free” public Zoom event.

  1. Manage screen sharing for your event Don’t give up control of your screen, especially if you are hosting a public event. You can control this either before or during the meeting in the host control bar settings. To prevent participants from screen sharing during a call, using the host controls at the bottom, click the arrow next to Share Screen and then Advanced Sharing Options.

  2. Manage your participants Some other features to help secure your Zoom event and host with confidence.

    • Allow only signed-in users to join. If someone tries to join your event and isn’t logged into Zoom with the email they were invited through, they will receive a error message.*
    • Lock the meeting. When you lock a Zoom Meeting after it has started, no new participants can join, even if they have the meeting ID and password (if you have required one). In the meeting, click Participants at the bottom of your Zoom window. In the Participants pop-up, click the button that says Lock Meeting.
    • Remove unwanted or disruptive participants. From that Participants menu, you can hover over a participant’s name, and several options will appear, including Remove. When you do remove someone, they can’t rejoin the meeting. But you can toggle your settings to allow removed participants to rejoin, in case you remove the wrong person.
    • Put them on hold. You can put each participant on a temporary hold, including the attendees’ video and audio connections. Click on someone’s video thumbnail and select Start Attendee On Hold to activate this feature. Click Take Off Hold in the Participants list if/when you’re ready to have them back.
    • Disable video. Hosts can turn someone’s video off. This will allow hosts to block unwanted, distracting, or inappropriate gestures on video.
    • Mute participants. Hosts can mute/unmute individual participants or all of them at once. Hosts can block unwanted, distracting, or inappropriate noise from other participants. You can also enable Mute Upon Entry in your settings to keep the noise down in large meetings.
    • Turn off file transfer. In-meeting file transfer allows people to share files through the in-meeting chat. Turn this off to keep the chat from getting unwanted content.
    • Turn off annotation. You and your attendees can doodle and mark up content together using annotations during screen share. You can disable the annotation feature in your Zoom settings to prevent people from using it.
    • Disable private chat. Zoom has in-meeting chat for everyone or participants can message each other privately. Restrict participants’ ability to chat with each another during your meeting. This prevents anyone from getting messages during the meeting.

Tips for proper video conferencing etiquette

1. Mute yourself when not speaking. Even though you may not be speaking and think you’re being quiet, most microphones can pick up minor background noises, like coughs, sneezes, or typing. These sounds can easily distract other video conferencing participants and potentially even cause annoyance. Use headphones or earbuds to avoid echoes and microphone feedback.

2. Be on time. This one should be standard with any meeting, video or otherwise. However, when you’re dialing in to a video conference, it’s especially important. While you might be able to get away with sneaking into a physical meeting late, everything is more visible in a video conference. Eye contact is extremely important during a video conference, as you want the person or team that’s conferencing in to feel engaged. When you walk in late, you’ll be making noise and distract anyone who is speaking in the room. This can result in confusion and stoppages. Additionally, when you’re on time for a meeting, it’ll make getting set up with technology easier and less painless so the meeting can start on time.

3. Ensure your technology works correctly. You don’t want to have to delay a meeting with an important client because your video conferencing system isn’t working properly. You need to do a few test runs with internal employees before trying to land the next big investor. Find someone willing to help, and make sure you understand the process fully before starting your first video conference. This will make sure everything runs smoothly during the real thing.

4. Use technology to fully engage remote participants. You want your remote video conference attendees to feel like they can participate and are truly a part of the meeting.

5. Wear work-appropriate clothing. While it might be tempting to work in your favorite sweatshirt all day, consider wearing professional attire to any video conferences you’re attending. You don’t have to wear anything fancy, but choose something that would be appropriate if the meeting were face-to-face, rather than virtual.

6. Frame the camera correctly. We’ve all been on video calls where we end up looking up people’s nostrils or seeing the side of their face. When you’re on video, make sure you frame your camera in a way that feels natural and allows you to look at the camera. Sit at eye level to the lens, and try to position yourself so that it shows midsection up.

7. Have the right light. Poor lighting conditions have an enormous effect on the video quality that you send. You’ll want to make sure that there is enough light in the room you’re in so that your video isn’t grainy and unwatchable. Try to not mix natural lighting and office lighting unless your office bulbs are daylight white.

8. Look into the camera. A common mistake is looking at the video feed instead of the camera when speaking to a remote participant. While it may seem like the right thing to do, it actually makes it appear as if you’re looking off and not paying attention. Looking into the camera lens is the equivalent of looking into the person’s eyes, so practice doing so until you’re comfortable with it.

9. Pay attention. Stop checking emails or working on other duties during video conferences. Not only does research suggest only 3% of people can multi-task effectively, but you also look rude to your participants.

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FAQ details:
Published date: 05/02/2017 8:05PM
Last updated: 09/21/2020 5:33PM (Cody Miller)
Author: Jon Norris
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