How to forget a Wi-Fi network

Sometimes during troubleshooting of Wi-Fi issues we may ask you to “forget” or “delete” the network you’re connected to in order to start from a clean state.


  1. Open the Settings app
  2. Select Wi-Fi
  3. Select the info button next to the network to be forgotten
  4. Select Forget This Network
  5. Select Forget to confirm


  1. Open the Settings app
  2. Select Network & Internet
  3. Select Wi-Fi
  4. Long Press (hold) on the network to forget
  5. Select Forget Network


  1. Select the Wi-Fi symbol along the top menu bar and click on Open Network Preferences at the bottom of the drop down menu.
  2. Click on Wi-Fi in the menu on the left and click Advanced located at the bottom right of the pop-up window.
  3. Select the Wi-Fi network you want to delete, and click the minus sign as indicated in the image below. Click OK.


  1. Click the Network icon on the lower right corner of your screen.
  2. Click Network settings.
  3. Click Manage Wi-Fi settings.
  4. Under Manage known networks, click the network you want to delete.
  5. Click Forget. The wireless network profile is deleted.
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Published date: 06/25/2018 4:43PM
Last updated: 07/02/2018 4:03PM (Eric Brown)
Author: Eric Brown
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