Sometimes during troubleshooting of Wi-Fi issues we may ask you to “forget” or “delete” the network you’re connected to in order to start from a clean state.
iOS:
- Open the Settings app
- Select Wi-Fi
- Select the info button next to the network to be forgotten
- Select Forget This Network
- Select Forget to confirm
Android:
- Open the Settings app
- Select Network & Internet
- Select Wi-Fi
- Long Press (hold) on the network to forget
- Select Forget Network
OSX:
- Select the Wi-Fi symbol along the top menu bar and click on Open Network Preferences at the bottom of the drop down menu.
- Click on Wi-Fi in the menu on the left and click Advanced located at the bottom right of the pop-up window.
- Select the Wi-Fi network you want to delete, and click the minus sign as indicated in the image below. Click OK.
Windows:
- Click the Network icon on the lower right corner of your screen.
- Click Network settings.
- Click Manage Wi-Fi settings.
- Under Manage known networks, click the network you want to delete.
- Click Forget. The wireless network profile is deleted.